Privacy Policy
This Privacy Policy explains how we collect and use personal data when you visit ardent-space.com, contact us, or use our services. It also includes our Cookie Policy. You can manage your preferences at any time via the cookie banner.
Controller
UBIA gGmbH (managing ARDENT-SPACE)
Oberföhringer Straße 169
81925 Munich, Germany
E‑mail: contact@ardent-space.com
Hosting (Wix)
Our site is hosted and operated on Wix. Wix acts as our data processor for data handled via this website. Depending on your location, personal data may be processed in the EU/EEA, Israel, the United States, and other locations with appropriate safeguards (e.g., Standard Contractual Clauses). See Wix’s privacy information and sub‑processor list for details.
Data We Process
• Server and usage data (e.g., IP address, device information, pages viewed, timestamps)
• Contact data and message content (when you email us or submit a form)
• Cookie and consent preferences (from the cookie banner)
Purposes & Legal Bases (GDPR)
• Provide, secure, and debug the site (Art. 6(1)(f) legitimate interests)
• Respond to inquiries and perform pre‑contract/contractual steps (Art. 6(1)(b))
• Analytics with consent where required (Art. 6(1)(a))
• Compliance with legal obligations (Art. 6(1)(c))
Contact Form
When you submit a form, we process the data you provide (e.g., name, email, message, project details) to respond to your inquiry.
• Legal basis: Art. 6(1)(b) GDPR (pre‑contract/contract) or Art. 6(1)(f) (our legitimate interests in handling requests).
• Retention: typically up to 12 months after the last interaction unless further retention is required by law.
Analytics (Google Analytics 4)
We use Google Analytics 4 (GA4) to understand how visitors use our site. GA4 may set cookies or use similar technologies. We only run analytics with your consent, which you can withdraw at any time via the cookie banner.
• IP addresses are processed and truncated; GA4 provides regional data controls.
• We disable unnecessary Google data‑sharing features where feasible.
• Legal basis: your consent (Art. 6(1)(a) GDPR).
• Transfers: data may be processed in the United States; Standard Contractual Clauses apply.
• You can also opt out via your device or browser settings.
Cookies & Similar Technologies
Cookies are small text files that a website stores on your device. We also use similar technologies (e.g., local storage, pixels). We group cookies into the categories below. You can accept, reject, or adjust categories via the cookie banner, and you can delete cookies in your browser.
• Essential (strictly necessary): required to operate the site and keep it secure (cannot be switched off).
• Analytics: help us understand how visitors use the site so we can improve content and performance. We only run analytics with your consent.
• Marketing (optional): used to measure advertising effectiveness or build audiences. Off by default unless you consent.
Typical cookies used on this site include (names/durations may vary by region and provider updates):
Cookie | Purpose | Provider | Duration | Category |
|---|---|---|---|---|
_gcl_au | Stores ad click information to measure conversions | Google | 90 days | Marketing (consent) |
_gid | Distinguishes users (GA) | Google | 24 hours | Analytics (consent) |
_ga_<container-id> | Persists session state (GA4) | Google | 13 months (region‑dependent) | Analytics (consent) |
_ga | Distinguishes users (Google Analytics 4) | Google | 13 months (region‑dependent) | Analytics (consent) |
consent-policy | Stores cookie consent preferences | Wix | 12 months | Essential |
svSession | Identifies unique visitors and tracks sessions | Wix | 2 years | Essential |
bSession | Measures system effectiveness and stability | Wix | 30 minutes | Essential |
hs | Security token to ensure connection security | Wix | Session | Essential |
XSRF-TOKEN | Security token to prevent cross‑site request forgery | Wix | Session | Essential |
We may update the cookie list as our providers change their technologies. Analytics and marketing cookies will only be used if you have given consent in the banner.
Recipients & Transfers
We engage service providers (processors) for hosting, analytics, communications and similar services. Where data is transferred outside the EU/EEA, we rely on appropriate safeguards such as Standard Contractual Clauses.
Retention
We retain personal data only as long as necessary for the purposes described above or as required by law. Google Analytics data is typically retained for up to 14 months.
Your Rights (GDPR)
• Access, rectification, erasure, restriction, portability, and objection
• Withdraw consent at any time (does not affect processing before withdrawal)
• Lodge a complaint with a supervisory authority
To exercise these rights, reach out to: contact@ardent-space.com.
Security
We implement technical and organizational measures appropriate to the risk, including secure hosting, access controls and encryption in transit.
Children
Our site is not intended for children under 16.
Changes
We may update this Privacy Policy from time to time. We will post the updated version on this page.
Last updated: September 17, 2025